Effective Date: November 14, 2026

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Gravity Print Works, LLC ("Gravity Print Works," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, submit a quote request, upload artwork, or otherwise communicate with our business.

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This policy applies to gravityprintworks.com and information collected through our website.

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1. Information We Collect

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We may collect the following categories of information:

Personal and Contact Information

When you submit a form or communicate with us, we may collect your name, email address, telephone number, company or brand name, and other information you voluntarily provide.

Project and Order Information

We may collect information about your requested products or services, including quantities, dimensions, materials, finishes, artwork specifications, order details, and related communications.

Uploaded Artwork and Files

When you upload artwork through our website, we may collect and store the designs, logos, photographs, documents, and other files you submit.

Uploaded files may contain personal information or intellectual property belonging to you or third parties.

Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically by our website platform and its service providers. This may include IP addresses, browser and device information, operating systems, referring websites, pages visited, and website interaction data.

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2. How We Use Your Information

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We may use collected information to:

• Respond to questions, inquiries, and quote requests.

• Review artwork and evaluate project requirements.

• Prepare estimates and communicate pricing.

• Process, produce, and fulfill customer orders.

• Communicate about existing or prospective projects.

• Provide customer service and support.

• Maintain records of customer projects and previous orders.

• Facilitate future reorders.

• Improve website functionality and business operations.

• Maintain website security and prevent fraudulent activity.

• Comply with applicable laws and legal obligations.

We use personal information for legitimate business purposes and other purposes permitted by applicable law.

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3. Artwork Submissions and Retention

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Gravity Print Works allows customers to submit artwork, logos, designs, photographs, and other files for review, quoting, and production purposes.

Submitting artwork does not transfer ownership of the artwork or associated intellectual property rights to Gravity Print Works.

We may retain submitted artwork and related project information for customer service, production records, future reorders, and other legitimate business purposes.

Artwork may be retained after an order has been completed to simplify future orders and maintain production consistency.

We do not claim ownership of customer-submitted artwork and do not use it for unrelated commercial purposes without appropriate authorization.

When necessary to complete a project, we may share submitted artwork with qualified third-party production partners or service providers.

Customers are responsible for ensuring they have the necessary rights or permissions to submit artwork for reproduction.

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4. Sharing and Disclosure of Information

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Gravity Print Works does not sell customer contact information or submitted artwork.

We may disclose information to third parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

• Website hosting and technology providers.

• Email and business communication services.

• Payment processing and invoicing providers.

• Shipping and fulfillment providers.

• Printing, finishing, and other production partners.

• Professional advisers and business service providers.

We may also disclose information when required by law, in response to lawful requests, to protect our rights or property, or to investigate suspected fraud or unauthorized activity.

We seek to limit disclosures to information reasonably necessary for the intended business purpose.

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5. Website Hosting and Data Storage

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Our website is hosted on the Wix.com platform.

Wix provides website hosting, form submission functionality, data storage, security features, and other services that support our website operations.

Information submitted through our website may be processed or stored using Wix's infrastructure and authorized service providers.

Depending on the services involved, information may be processed or stored in locations outside your state or country.

Gravity Print Works takes reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security.

For additional information regarding Wix's privacy practices, visit:

https://www.wix.com/about/privacy

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6. Cookies and Website Analytics

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Our website uses cookies and similar technologies to support website functionality, security, performance, and visitor experience.

Cookies are small files stored on your device that help websites operate and remember certain information.

Essential Cookies

Our website platform may use essential cookies to support security, fraud prevention, website stability, and core functionality.

Analytics and Performance Technologies

Our website may use analytics and performance tools to help us understand website traffic, visitor interactions, and overall website performance.

Third-Party Technologies

Certain third-party services or integrations, if enabled, may use additional cookies or similar technologies.

Where required by applicable law, visitors may be offered choices regarding non-essential cookies through website consent tools.

You may also manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

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7. Customer Communications

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When you submit an inquiry or request a quote, we may contact you using the information you provide.

Communications may include:

• Responses to inquiries.

• Quotes and project estimates.

• Artwork questions or production updates.

• Order confirmations and fulfillment information.

• Customer service and follow-up communications.

We may communicate by email, telephone, or other methods reasonably related to your inquiry or business relationship with us.

We do not automatically enroll customers in promotional email subscriptions solely because they submit a quote request.

If we offer optional marketing communications, we will provide applicable subscription and opt-out choices.

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8. Data Retention

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We retain personal information, artwork, project details, and business records for as long as reasonably necessary to fulfill the purposes described in this policy.

This may include maintaining records for customer service, future reorders, accounting, legal compliance, dispute resolution, and other legitimate business purposes.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise securely disposed of.

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9. Your Privacy Rights and Choices

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Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain uses of your information.

• Withdraw consent where processing is based on consent.

• Exercise other rights available under applicable privacy laws.

To submit a privacy-related request, please use the Contact page on our website and identify your inquiry as a privacy request.

We may request reasonable information to verify your identity before processing certain requests.

We will respond in accordance with applicable law. Some information may be retained when necessary to comply with legal obligations or other permitted business purposes.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

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10. Third-Party Websites and Social Media

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Our website may contain links to third-party websites and social media platforms, including Facebook and Instagram.

These websites operate independently and may collect information according to their own privacy policies.

Gravity Print Works is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

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11. Children's Privacy

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Our website and services are intended primarily for businesses, brands, creators, and general commercial audiences.

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it as appropriate.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our website, business operations, services, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically.

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13. Contact Information

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If you have questions about this Privacy Policy, our information practices, or would like to submit a privacy-related request, please contact us through our website.

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Gravity Print Works, LLC

Phoenix, Arizona, United States

Website: https://gravityprintworks.com

Contact: Please visit the Contact page on our website and identify your inquiry as a privacy-related request.